Menza Systems is able to help customers remotely. There is a wide range of situations when an on-site technician is not required as well as bringing the computer to our shop. The remote support could be initiated just to answer a simple question that the customer might have. It could also be a long session when a complex issue may occur.

 

Our remote technicians can help:

• Tune-up / optimize your system

• Remove viruses, spyware or trojans

• Perform software as well as peripheral troubleshooting

• Remote installation of all the critical OS patches

• Configure an email account

• Install anti-virus or anti-spyware

• Setup of a printer, scanner or other peripheral

• Create an automated back-up system

• Install a new software title

• Server maintenance and support