Remote Support

Menza Systems is able to help customers remotely. There is a wide range of situations when an on-site technician is not required as well as bringing the computer to our shop. The remote support could be initiated just to answer a simple question that the customer might have. It could also be a long session when a complex issue may occur.

 

Our remote technicians can help:

  • Tune-up / optimize your system

  • Remove viruses, spyware or trojans

  • Perform software as well as peripheral troubleshooting

  • Remote installation of all the critical OS patches

  • Configure an email account

  • Install anti-virus or anti-spyware

  • Setup of a printer, scanner or other peripheral

  • Create an automated back-up system

  • Install a new software title

  • Server maintenance and support